Messages App On Mac Saying Offline

Apple's Messages in iCloud feature encrypts your stored iMessage and SMS messages, keeps them in sync between your Apple devices, and backs them up. Messages in iCloud even lets you keep your messages, photos, and other attachments in iCloud, giving you more local storage space.

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How is this different than iMessage currently works?

Currently, iMessages (and SMS messages, if you have SMS relay set up on your iPhone) get sent simultaneously to every device you own which you've also logged in to the iMessage system. But the system isn't perfect: Messages don't always make it to every device, especially if your device has been offline for a while. On top of that, if you log into Messages with a new device without restoring from a backup, you'll only see new messages sent to that iPhone, iPad, or Mac — you won't get any older messages.

Computer Offline Message

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Messages for iCloud eliminates those issues: If you choose to sync your messages to iCloud, you'll keep a constantly-backed-up archive of your messages that can be pulled down to any of your devices at any time. And when you log into a new device, even if you haven't restored from backup, you'll be able to get that whole archive in short order. (On the downside, if you accidentally delete a conversation in one place, it'll get deleted everywhere.)

How to turn on Messages in iCloud

Want to use Apple's sync service for Messages? You'll need to manually enable it.

Note: You'll need two-factor authentication enabled for your Apple ID to flip the switch on for Messages sync, so make sure you've followed those instructions first.

On iPhone or iPad

Open Settings on your iPhone or iPad.
Tap the Apple ID banner.
Source: iMore
Tap iCloud.
Tap the switch next to Messages so that it flips to the green 'on' position.
Source: iMore

And that's all there is to it. If your device is going to be downloading a lot of new messages, you'll need to plug it in so that the process can take place.

On Mac

Open Messages on from your Dock or Applications folder.
Click Messages in the Menu bar.
Source: iMore
Click Preferences.
Click Accounts.
Source: iMore
Click the checkbox next to Enable Messages in iCloud.
Click Sync Now to begin syncing your messages.
Source: iMore

How to troubleshoot when your messages don't sync

If you find that your iMessages and texts aren't syncing across iCloud, generally speaking, the best way to fix it is the old standby: turning it off and on again. By that, I mean turning off Messages iCloud syncing on all of your devices, then turning it back on again. Just use the steps outlined above for turning syncing on, just flip the switches to 'Off' and uncheck the box in Messages for Mac.

There are a couple of ways you can go about this. First, try turning messages syncing for one device off and on, then the next, and so forth for all of the affected devices. You could also try turning off messages syncing on all of your devices at the same time, then turning it back on at the same time. When trying these methods, it's important to give your devices some time to sync back up before moving on to another method.

Another way to try to fix a syncing problem, especially if only one of your devices seems to be affected, is to completely power off your device. On iOS devices older than the iPhone X, this means pressing and hold the sleep/wake button until the power off slider appears, after which, you swipe that to turn off your device. On the iPhone X and newer, there's just slightly more to it.

Press and hold the sleep/wake side button and one of the volume buttons until the power off slider appears.
Swipe the power off slider to the right.
Source: iMore

After that, just press and hold on the sleep/wake button until you see the Apple logo on your iPhone or iPad.

If none of this works, you can sign out of your Apple ID on your device, then sign back in again.

Questions?

If you've got any questions about turning on Messages in iCloud, let us know in the comments.

Updated January 2020: Everything is up-to-date through iOS 13 and macOS Catalina.

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In some cases, iMessages won’t sync between your iPhone and Mac after updating to iOS 12/11, or the latest iOS 13, you may wonder how to fix it. Read this post to get some practical and effective solutions to fix the messages sync issue quickly.

iPhone Messages Tips & Tricks

View iPhone Messages

Messages Offline On Mac

Transfer iPhone Messages

Fix iPhone Messages Problems

iPhone Group Messaging Tips

More iPhone Messages Tricks

With iMessage enabled on your iPhone, iPad, and Mac that sharing the same Apple ID, you can reach the same iMessages threads on both your iDevice and Mac. But you may probably notice that some iPhone messages not syncing with Mac after updating to iOS 13, iOS 12/11.

In this article, we are going to show you some possible fixes to solve the problem of iMessage not syncing on the Mac issue. Applied to all iPhone and Mac models, including iPhone 11/XS/XR/X/8/7/6s/5s and MacBook Air/Pro, iMac Pro.

Here we present you some possible solutions to fix the iMessage not syncing between your Mac and iPhone problem.

Solution 1. Turn Off iMessage and Turn On It Again

How do I sync messages from my Mac to my iPhone? The first thing you should do when faced with this problem is trying to turn off iMessage on both the Mac and the iPhone and then turn it back on.

On your iPhone: Go to Settings > Messages > Toggle off iMessage > Wait a few seconds and turn it back on.
On your Mac: Open Messages app and click on Preferences > Choose Accounts> Click Sign Out > Wait a few seconds then sign back in.
After the process completes, enable iMessage on both Mac and iPhone, you can check if the iMessages sync properly.

Solution 2. Check iMessage Settings on iPhone

Make sure you have activated all email addresses you want to use with iMessage:

On your iPhone or iPad, go to Settings > Tap on Messages.
Choose Send & Receive.
Under “YOU CAN BE REACHED BY IMESSAGE AT”, make sure the phone number or email address is checked.

How to Fix iMessage Not Syncing with Mac

Solution 3. Check iMessage Settings on Mac

Open the Messages app on your Mac > Click “Messages” in the top menu.
Click “preferences > Choose “Accounts”.
Under the “You can be reached for messages at” section, make sure the phone number and Apple ID match the settings on your iPhone.

Solution 4. Confirm the Mobile Phone Number with Apple ID

Go to appleid.apple.com and log in with your Apple ID and password
Under “Account” make sure you are reachable at correct phone numbers and email addresses.

Solution 5. Log in with the same Apple ID

On you Mac make sure you login with the same Apple ID as you used on the iPhone:

Mail Offline Mac

Open the “Messages” app > Go to “Preferences”.
Click on the “Accounts” button > Click Enable this account.
Select the email address you have registered with the Apple ID.

Bonus Tip: Transfer iPhone Messages to PC/Mac in Readable Format

You can manually transfer messages from iPhone or iPad to your computer with an iPhone transfer tool named AnyTrans for iOS.

AnyTrans – iPhone Messages Sync

Extract your SMS messages and iMessages from iPhone in 1 click.
Allow you to view messages on computer directly.
Save iPhone messages to computer in PDF, TEXT or HTML format.
It also supports transferring photos, videos, music, and more.

Free Download100% Clean & Safe

Now, download AnyTrans for iOS on your computer and sync messages and iMessages to your Mac easily. It supports iPhone 11/XS/XR/X/8/7/6s/6/5s/SE and MacBook, MacBook Air/Pro, iMac Pro.

Alternative Way to Get iPhone Messages to Mac

The Bottom Line

That’s all about how to fix the message not syncing between iPhone and Mac. Above methods also can be used to fix the messages sync issues, like iMessage on Mac not updating, iMessage not working on Mac, etc. If you have any other advice on solving iPhone messages not syncing problem, please share it in the comment section below. At the same time, don’t forget to download AnyTrans for iOS to give it a try >