Sorry, long post.
I have been using an Infinity USB foot pedal for years without any issues. For the past month, it has worked intermittently or not at all on the same laptop it had worked previously on for many years.
I have googled it to death and tried many different things suggested including changing power management options for the USB ports. My other USB plug ins are not having an issue. I have downloaded different drivers for Windows 10 as it was suggested it was a driver issue, yet, the foot pedal does not require drivers.
Having read that others were having the same issues, I went out and got a new laptop with Windows 10 and two new Infinity foot pedals. Surprise, still the same issues. Again, repeated many of the options that I tried on the Windows 7 laptop, including drivers, power management, etc.
The software programs I use with the foot pedal are Windows 10 and Windows 7 compatible. I tried the compatibility options for the programs and went all the way back to Windows XP with no luck.
The IN-USB-2 transcriber foot pedal is Windows and Mac compatible. The Infinity foot pedal pedal is the most popular transcription foot pedal available. With a wide, inclined, center Play pedal, the Infinity give you easy pivotal foot movement from Fast Forward to Rewind. May 26, 2017 The foot pedal is durable and built to last, though it only works with compatible Olympus software. Best Transcription Foot Pedals If you’re already using some sort of transcription software and wish to add a foot pedal to your work flow to really boost your output, the following foot pedal is the most highly rated on Amazon. The Infinity IN-USB-2 foot pedal is the most compatible and universal USB foot pedal on the planet and works with dozens and dozens of different transcription software solutions. GearPlayer, CyberPlayer and Fusion Player are just a few software solutions that are designed and optimized for this impressive, soft touch foot control. Sep 22, 2016 If you were using other transcription software, and you have an RS-28H foot pedal (the RS-28H and RS-31H foot pedals were released in December 2015), you can use the configuration tool to enable the foot pedal to work with the transcription software you have installed on your new computer.
The laptops both recognized the foot pedal. It would be listed in the device manager which stated it was working properly. There were no conflicts with it. Troubleshooter would only find an issue if it was plugged into a USB 3.0 port and would say it might not work. Best change at getting it to work do a reboot. If it worked, it stopped when I lifed my foot off the pedal.
I got one of my old laptops out that was running Windows 7 and plugged in the foot pedal. It worked for 2 days when stopped and now have the issues. There were no updates done to the older laptop as I didn't want to chance it was update that was the issue.
I don't know where else to look. Pretty much at my wits end. Cannot work without the foot pedal. It is the only compatible foot pedal with the one software program I use.
Infinity Foot Pedal Mac Software Free
This is the Windows 10 laptop
Windows 10 Pro, 2018 Microsoft Corp.
Intel Core i7-4600U CPU @ 2.10 GHz, 2.70 GHz.
64 bit OS x64-based processor
Infinity Foot Pedal Mac Software Free
Everything is update as far as Microsoft is concerned.